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FAQ

Product Testers & Consumer Panelist Summary

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WHO WE ARE

Pinecone Research is a trusted leader in voicing the opinions of consumers nationwide. Companies are seeking your input to develop new and improved products. By completing our online surveys, your opinions will directly influence tomorrow's products today, AND you will be rewarded!

WHY YOU

As a Pinecone Research panelist, you are part of an elite group that represents consumers and households like yours nationwide. Your opinion is very important to manufacturers who count on people like you to help predict which products will be developed and which may not be suited for launch.

IT PAYS TO JOIN

Pinecone Research members earn for each completed survey! We pay out via PayPal.

HOW IT WORKS

Participation is simple! We send you an email notification when you have a survey available. Complete the survey and earn. Occasionally, we will send you a product to test and keep.

Pinecone Research Canada, it pays to join!

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Experience the best in paid product testing and consumer panels.

Can test product samples be given to friends or relatives living outside my home to try?

Unfortunately, no. This includes other family members who do not live in your immediate household. The test product sample is intended for use by the panelist. Manufacturers are very anxious to protect any new products from the eyes of their competition. That is why we ask that you evaluate new products within your own household and not share them or discuss them with your friends, neighbors or relatives living outside the home.

Is it ok to complete the follow-up survey even if I haven't received the test product?

To ensure the accuracy of the product testing results reported to the client, panelists need to respond based on their actual usage. If the test product has not arrived by the start of the follow-up survey, please contact us by e-mail so we can troubleshoot the problem.

Is it ok to sign up another member of my household for the panel as well?

Participation in the PineCone Research panel is limited to one member per household. While there may be opportunities for other household members to participate from time to time, there can only be one designated spokesperson for the household.